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pluged it in why? that is to my comp. with usb cord, and had allreadyinstalled the software that was providedhow do i know which software it is and how do i unlock it. we can't get it to do nothing
did you try the soft reset or the hard reset? the hard reset might restore the factory settings, which MIGHT unlock your ipod. i'm not even sure theres a way to reset an ipod, now that i think about it. did you contact Apple?